Frequently Asked Questions.
How do I Register?
Select the location/ course on the menu of this website. The select the Booking button which will bring you to the registration form. See our Registration Step by Step Guide for more help.
What age do I have to be?
Swim Week = at least 6 years old by 01/06/2024
Safety Week = at least 10 years old by 01/06/2024 and comfortable in deep water
What time do the classes start?
Most of the classes are run between 9am and 3pm however some may be outside of these hours.
Your local area contact will assign a class time for you to attend closer to the time.
Can I update the information I submitted?
Yes, simply reply to the email you received after submitting your form and include kerrywatersafetybookings@gmail.com as a recipient. We will do our best to update your information in a timely manner.
Who will tell me my class time?
Each course has an area contact who will be in touch prior to your swim/ safety week. They will assign your specific time to attend. Tide times can impact class times.
Classes are generally 40 min but your area contact will let you know exactly as areas can differ.
Can I get a refund?
You can receive a 50% refund providing it is at least 7 days before your class starts.
Simply reply to the email you received after booking your place and include kerrywatersafetybookings@gmail.com as a recipient.
Refunds may take up to 14 days to process & appear in your account.
No refunds from 7 days prior to your class starting.
What happens if the weather is bad?
Your area contact will be in touch with regards the weather and rescheduling the class if required.
What is the Award System
See the Swim Week Awards HERE
Can I contact you?
Your Local Area Contact will be your main contact - simply reply to your confirmation email or see our Local Area Contact page.
If you have any other query, email kerry@watersafety.ie and we will help you there